Terms and Conditions

Welcome to VIP Osteopathy!

These terms and conditions outline the rules and regulations for the use of VIP Osteopathy's Website, located at https://viposteopathy.com.au.

By accessing this website, you accept these terms and conditions. Do not continue to use VIP Osteopathy if you do not agree to the terms and conditions stated on this page.

Content

Proper care has been taken to ensure that the information provided on this Website is accurate. However, we cannot guarantee or accept legal liability for the accuracy, reliability, timeliness, or completeness of the content on this Website or linked sites. Information should be used as a general guidance and should not replace professional advice.

We do not guarantee the accuracy of content or statements on this Website. All information is general, and Services are provided without warranty, except as required by law. We are not liable for damages incurred through the use of this Website or Services.

You agree to indemnify and hold Us harmless from all claims, damages, liabilities, and legal expenses arising from your use of this Website, Services, or information provided here, directly or through third parties acting on your behalf.

Public comments deemed unlawful, defamatory, abusive, fraudulent, obscene, or otherwise inappropriate may be refused publication or removed at our discretion. Content submissions may also be disapproved for any reason.

Online Bookings

When you register online as a patient, you may receive emails from Us. You have the option to unsubscribe from these emails whenever you wish.

Cancellations

• We require at least 24 hours' notice if you need to cancel or reschedule your appointment. By booking with us and agreeing to our treatment consent, you acknowledge that failure to provide this minimum notice may result in a cancellation fee of up to 100% of the scheduled appointment cost.

• We understand that unforeseen circumstances can arise, and we will communicate with you openly before applying any cancellation fee.

• We appreciate your respect for our practitioners' time and for other patients who may be waiting for appointments.

• If a cancellation fee is applied, treatment will not be possible until the fee is paid in full.

Fees

Payment for all sessions are required at the time of your appointment. Fees are subject to change without notice. A reduced consultation fee may be offered to students, seniors, pensioners and healthcare card holders. A valid concession card must be shown at the time of your consultation.

VIP Osteopathy may charge a gap-fee to all third party payments, with the consultation fee to be paid in full at the time of the consultation. A third-party payment is a payment made by an organization on behalf of an individual including; WorkSafe, TAC, Medicare, and Private Health Insurance Providers. The rebate provided by each third party may vary.

Patients must bring in all documentation for their claim including necessary WorkSafe or TAC documentation, or Medicare Chronic Disease Management (CDM) referral from their General Practitioner.

Please have your Medicare and EFTPOS cards with you for rebate processing for Medicare and Private Health insurance consultations.

Intellectual Property and Copyright

Unless otherwise stated, VIP Osteopathy and/or its licensors own the intellectual property rights for all material on VIP Osteopathy. All intellectual property rights are reserved. You may access this from VIP Osteopathy for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from VIP Osteopathy

• Sell, rent, or sub-license material from VIP Osteopathy

• Reproduce, duplicate or copy material from VIP Osteopathy

• Redistribute content from VIP Osteopathy

External Links

This website may include links to external sites for your convenience. These links do not imply endorsement, and we are not liable for any loss or damage arising from their use.

You may link to our Website’s articles or pages but must not imply approval or endorsement without our express written consent. We may withdraw this consent at any time.

Privacy Policy

Personal information provided by you is handled in accordance with our Privacy Policy. However, we cannot guarantee absolute confidentiality due to circumstances outside our control, such as potential third-party interception.

Indemnity

You agree to indemnify us and our officers, directors, employers or contractors (collectively, the “Indemnified Parties”) and to keep indemnified and hold harmless the Indemnified from and against any and all actions, claims, demands, losses, damages, taxes, liabilities, costs and/or expenses that may be incurred by, or sustained by, the Indemnified arising out of, or in connection with, your access to, and use of the Website, or any breach by you of this agreement.

Liability

To the fullest extent permitted by law, we disclaim and exclude all:

(a) conditions, guarantees or warranties expressed or implied by law; and

(b) any liability to you however arising (and whether arising under statute, negligence or otherwise) for any personal injury or death to you or any third person, or for any special, direct, indirect or consequential loss or damage (including, but not limited to, loss of income or revenue, loss or interruption of business, loss of profits, revenue or contracts, loss of anticipated savings, loss of data, loss of use, loss of privacy or loss of goodwill), arising directly, indirectly, out of, or in connection with, access and/or use of the Website, and this agreement.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our Website, we do not warrant or make any representations regarding the use or the result of the use of any product, service, link or information in our Website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not our responsibility to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this Website or any products or services that may be offered through it. It is your responsibility to do so.

Without limiting the generality of the foregoing, you agree that in no event shall our maximum aggregate liability exceed the equivalent of the supplying of our services to you again.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

General

We reserve the right to make changes to these Terms and Conditions without notice to you. Any amendments to these Terms and Conditions will have immediate effect from the time that they are published on the Website.

The Agreement is governed by, and must be construed according to, the law of the State of Victoria, Australia and the parties submit to the exclusive jurisdiction of the courts in that State.